• Payment Policy, General Terms and Conditions: .

1. Accepted Payment Methods: All major credit cards, debit cards, or electronic transfers (ACH/Wire transfer details available upon request). .

2. Customer Acknowledgment: The customer acknowledges and agrees to remit payment for the total itinerary amount, including airline, car rental, hotel, cruise booking fees, applicable taxes, and the travel management service fee. .

3. Payment Timeliness: Payments must be made promptly to secure a confirmed itinerary. Airline, car rental, hotel, or cruise service providers may offer a 24-hour hold option for final payment. .

4. Credit Authorization Process: To prevent fraudulent transactions, bookings may require a credit authorization process, including but not limited to DocuSign, email approval, or submission of a copy of the credit card and photo ID, along with a completed credit card authorization form or DocuSign, authorizing us to process the payment. .

5. Chargebacks: In the event of a chargeback initiated by the customer after payment approval, the customer's approval consent will be used as evidence for payment gateways. .

6. Fare Guarantees: Fares are not guaranteed and may change. Fares are only guaranteed upon ticketing, not upon submission of payment details. .

7. Split Charges: The customer’s credit card may be billed in multiple split charges, not exceeding the total amount. .

8. Customer Consent: The customer has recognized and consented to remit the full amount for the proposed itinerary. .

9. Booking Confirmation: Booking confirmations and e-tickets will be sent to the email address provided by the customer during purchase. .

10. Itinerary Verification: The customer must verify and match the itinerary details. Any updates should be notified as soon as possible. Changes or updates may not be accommodated on the same day of travel or stay. Traveler names must match government-issued photo IDs exactly to avoid denied boarding or change fees. .

11. Provider Policies: Customers should review the provider’s rules, regulations, and policies. We are not liable for any errors. Airline penalties and fare differences may apply. .

12. Baggage Fees: Prices may not include baggage fees or other fees charged directly by the airline. Free baggage allowance is provided where applicable by the airline, varying according to routes and class of seat. Additional fees for checked-in baggage, extra baggage, or other optional services may apply. Customers should contact the airlines directly for the most recent updates regarding baggage allowance, weight, and dimensions. .

13. Hotel, Car Rental, and Cruise Booking: Customers should verify what is covered as per hotel, car, and cruise providers. .

14. Visa Formalities: We are not responsible for visa formalities. Customers should consult the relevant embassy or consulate for visa information. .

15. Travel Insurance: We strongly recommend that customers obtain adequate travel insurance. Customers should read the terms of any insurance policy to ensure it meets their needs. We can provide quotes for insurance. .

16. Advisory: Due to the dynamic nature of airline schedules, we recommend verifying your itinerary particulars with the provider (airline, car rental, hotel) 48 hours before departure. This can be done by contacting providers directly via phone, website, mobile app, or by contacting us during business hours. .

Cancellation and Refund Policy: .

1. Non-Refundable Tickets: All tickets are non-refundable and non-transferable unless otherwise specified. .

2. Service Fees: All fees associated with travel management services, including reservations, modifications, and cancellations, are non-refundable. .

3. Provider Terms: The customer consents to the terms and conditions set forth by the airline, hotel, car rental, and cruise providers. .

4. Cancellation and Amendment Charges: Any cancellation or amendment charges or fare differences imposed by the airline, hotel, or car rental entity in accordance with their policies will be borne by the customer. .

5. Review of Fee and Penalty Provisions: Customers are encouraged to review the comprehensive fee and penalty provisions related to alterations and cancellations set by the airline, hotel, or car rental provider. .

6. Unused Tickets: Any tickets that remain unused after the stipulated travel date and time will be nullified in accordance with the regulations and stipulations of the airline, hotel, or car rental agencies. .

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